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    ITD Global operational update

    Dear Customer,
     
    Following on from the UK Prime Ministers’ announcement 23rd March 2020, we at ITD Global would firstly like to assure you that we are always putting our staff and customers’ needs and wellbeing first.
     
    As a result of this, the majority of ITD Global office staff are now working remotely from home.  In order to receive the quickest response can we please ask that you email [email protected]
     
    We are in constant contact with all the couriers in order to obtain a full and comprehensive update for you with regards to the courier service levels.
     
    We would like to confirm that the courier service networks are classified as an essential service by the government and as such, all couriers are fully operational.  

    This is inclusive of ITD Global direct drivers, where applicable.

    As to be expected, there are some service disruptions globally as we aim to tackle the current pandemic.  Therefore, please can you check the below courier updates before sending your goods in order to ensure that there will be no network issues.  Any goods that are shipped and not delivered will be returned and both shipments will be charged.

    As always, we thank you for your continued custom and support.

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    ITD Global Direct Driver collections

    Please click in the courier logo to the left for the latest update on ITD Global Direct collections

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    FedEx / TNT

    Please click on the courier logo to the left for the latest FedEx/TNT network updates

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    FedEx/TNT COVID-19 Temporary Surcharges - Effective 6th April 2020

    Please click on the link to the left to see the temporary COVID-19 surcharge which is effective from 6th April 2020

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    UPS

    Please click on the courier logo to the left for the latest UPS network updates

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    UPS COVID-19 Temporary Surcharges

    Please click on the link to the left to see the temporary COVID-19 surcharge which is effective from 12th April 2020

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    DHL International

    Please click on the courier logo to the left for the latest DHL network updates

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    DHL COVID-19 Temporary Surcharges - Effective 1st April 2020

    Please click on the link to the left to see the temporary COVID-19 surcharge which is effective from 1st April 2020

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    HERMES INTERNATIONAL

    Please click in the courier logo to the left for the latest Hermes International network updates

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    HERMES UK

    Please click on the courier logo to the left for the latest Hermes UK network updates

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    HERMES Bpost ( Belgium )

    Please click on the courier logo to the left for the latest Hermes BPOST network updates regarding changes to surcharges.

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    YODEL

    Please click on the courier logo to the left for the latest Yodel network updates

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    P2P Mailing

    Please click on the courier logo to the left for the latest P2P network updates

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    P2P Mailing COVID-19 Temporary Surcharges - effective 8th June 2020

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    Landmark Global

    Please click on the courier logo to the left for the latest Landmark Global network updates